Hyundai Motor India limited has come up with 24×7 road assistance with collaboration of Allianz Global Assistance (AGA). This assistance program is for customers beyond warranty period. It is very good effort by Hyundai to enhance and strengthen the customer satisfaction. Existing customers can take the benefit of this program by paying some minimum amount and new customers will get the service of new assistance program, service and maintenance for unlimited kilometers.
Customer can avail the RSA program for the following minimum rates:
| RSA Package Details | Rs. MRP (All inclusive) |
| 1 Year Coverage | 899 |
| 2 Year Coverage | 1,499 |
| 3 Year Coverage | 1,999 |
Eligibility criteria for RSA program would be that the maturity coverage would up to 6 years from the date of delivery of vehicle to 1st customer and policy can be purchased within warranty period also.
Hyundai Roadside assistance retail program highlights:
- 24×7 dedicated call centre ( Toll free number 1800 102 4645)
- Breakdown and accidental towing
- Minor Mechanical/Electrical- On site repair
- Battery jump start
- Assistance over phone
- Key lock out
- Flat tyre support
- Emergency fuel support
- National Coverage
- Taxi coordination
- Legal/Medical coordination
- Custody services
Benefits to the Customers-
- 24×7 dedicated call center to ensure prompt and quality assurance
- Single point of contact for any kind of roadside assistance (End to End solution)
- Safe towing in case of any breakdown or accident to nearest Hyundai dealership
- Pan India Coverage for roadside assistance
Mr. Rakesh Srivastava, Sr. VP – Sales & Marketing said, “The Hyundai Road Side Assistance Program was launched in 2010, with the aim of providing emergency road side assistance services round the clock to ensure a hassle free Hyundai’s ownership experience. This year we are extending the policy for all customers aiming to provide them pan India reach with maximum assistance, benefit and services.”
