At the time of driving, the major problem occurs when you are driving alone during the odd hours and your vehicle stops suddenly, or any other problem happens with your vehicle. It is the worst time coz driver couldn’t even get any help at that place due to the late night hours or if she/he is at any unknown place etc. At that time, this Roadside Assistance Facility helps a lot; your vehicle’s company provides such facilities to support its users.
Here is a good news for the customers who are using a Chevrolet’s model or planning to buy one. GM/Chevrolet India introduces free Roadside Assistance Program (24×7) for those customers who will purchase new Chevrolet’s model from January 2014. This step has taken by company specially to give comfort to its customers in case of any emergency at any time anywhere in India.
This assistance would help customers at the time of any breakdown or accident on road. It will provide a quick support in vehicle immobilization because of mechanical and electrical breakdown, any road accidents, battery drainage, fuel insufficiency, tyres related trouble and at the time if keys are lost or locked under the car etc.
One can call at the Chevrolet’s 24×7 customer care throughout the country to avail this facility at any time. The contact numbers provided by the company regarding the same are 1800-103-8090 (toll free) and 0124-4388090.
While the new customers could avail this facility at free of cost, the existing customers would have to pay a very genuine amount of Rs. 1000 for one year and Rs. 2700 for three years under warranty.
Mr. P Balendran, vice-president, General Motors India stated, “The customer is the most important facet of our business. With the launch of the roadside assistance program, we are taking the ownership experience a step further by ensuring complete peace of mind and comfort. The initiative includes special care for our customers in the event of vehicle immobilization such as free taxi provision and towing facility anywhere in India.”